事前警告も何もなく、アカウントが永久停止されました。まず、下記のメッセージが届き、その2分後に永久停止する旨のメッセージが届きました。
アカウント開設からわずか24日後のことです。
ebayから求められた書類は全て提出済みで、この間、販売も購入もしていません。永久停止された理由が思い当たりません。カスタマーサポートにメッセージを送りましたが、定型文が返ってくるだけでした。
今後、新たにアカウントを開設しても、停止されるとのことです。
どなたか、似たような経験をされた後で、なんらかの形でebayに復帰できた方はいらっしゃいますか?
(突然のメッセージ)
Your account has been suspended because recent account activity has raised serious security concerns. We’ve taken this precaution to protect our members and the eBay community.
Due to the suspension, you won’t be able to use your eBay account in any way. This includes using another existing account or registering a new account.
Any outstanding selling fees are due immediately, and any amounts that you haven’t previously disputed will be charged to the billing method currently on file.
We appreciate your understanding.
(2分後のメッセージ)
We wanted to let you know that your eBay account has been permanently suspended because of activity that we believe was putting the eBay community at risk. We understand that this must be frustrating, but this decision was not made lightly and it’s important that we keep our marketplace safe for everyone. For more information, see our article on how and why accounts can be suspended or review our User Agreement.
Here’s what you need to know
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You will no longer be able to use your account to buy or sell items and any new accounts you set up may also be suspended.
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Any listings have been removed and they can be viewed below.
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We’ve credited any associated fees for your listings, except for the transaction fees for your sold items.
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Any outstanding selling fees are due and will be charged to your payment method on file. If you’ve already opened any dispute claims for these fees, they won’t be charged until the claims have been resolved.
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Any store subscriptions have been canceled.